Return & Refund
Our priority is getting items delivered to our customers as quickly as possible.
1. You can cancel your order before your items delivery. And we will refund full of you money.
2. Once your order has been shipped, please contact our customer service at first time, our customer servide will help you to solve the problem.
Tip: To ensure the correct items are ordered, we suggest that you read the products detailed description carefully before ordering. If unsure, you can send us email to firstname.lastname@example.org
Your 100% satisfaction is what motivates us to be perfect for you!
Instruction for Return:
1) All orders must be returned within 15 days of the purchase date. We provide full refund if we detect manufacturer defect. Please contact our customer service department within 7 days of the purchase date.
2) All items must be returned in its original, factory condition, (unaltered, unworn, undamaged and with tags attached with the original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the LACE has NOT been cut.
3) Please keep the item in original condition, items have been used or washed is not allowed to return any more.
4) We will add notes to your order before package being returned, so please do not return the parcel before contacting us. Do pay attention you are supposed to pay the shipping fee and the 15% restocking fee,which will be deducted from your payment.
5) Please write down your order number and other important information we give at the form on a sale card then send them back together. If you have any problem in understanding our return/refund policy, you can contact us by email, here is the email address: email@example.com
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